Violy Privacy

Updated Date: 2018–10–27
Validated Date: 2018–10–27

Violy is an instruments practicing tool provided by us. This Document will explain how Violy collects, uses and stores your personal information, along with the rights you are entitled to. We will use this Document to explain the relevant details, here is the key points:

For more detailed information on the above, please refer to the relevant sections in following index:

  1. The Information We Collect
  2. Storage of Information
  3. Information Security
  4. How We Use Information
  5. External Parties
  6. Your Rights
  7. Amendments
  8. Protections of Minors
  9. Contact us
1. The Information We Collect

In the process of using Violy service, Violy will, in accordance with the following ways, collect information provided by you during the use of the service or information generated by the use of the service, in order to provide such services to you, to optimize our services and protect your account security:

1.1 When you register with Violy service, we will collect your mobile phone number, teacher identity in order to assist you with completing Violy registration and to protect your Violy account security. Mobile phone numbers are considered to be sensitive information. As such, the collection of such information is to meet the relevant laws and regulations of the identity verification network system requirements. If you do not provide such information, you may not be able to use our services properly. You may also choose to fill in nick name, profile picture, gender, region and other information in accordance to your own preference.

1.2 When you use Violy’s service, in order to ensure the normal use of our services, to maintain the normal operation of our services, and to optimize and improve our services and protect the safety of your account, we will collect information about your device model, operating system, unique device identifier, login IP address, Violy version number, access network mode , type and status, the quality of your network, operation logs, service logs and other log information. Such information is required to provide you with Violy’s service and are basic information which must be collected.

1.3 When you use Violy’s Evaluation Practicing function, we will record voice during the evaluation practicing, and save the practicing voice, upload the practicing record and voice to cloud. This is the key function of Violy service. Cloud saved records and voices are be used to supply features such as: teacher view student’s practices, statistics and analysis, and improving our services.

In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may collect and process your relevant personal information without asking for your consent:

Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not in the above description and your information is collected, we will explain to you the type of information, the scope and the purpose of the information collection by means of page prompts, interactive processes, website announcements or other ways, to obtain your consent.

Please note at present Violy will not actively obtain your personal information from a third party. If there is a requirement to obtain your personal information indirectly from a third party for future business development purposes, we will clarify with you the source, type and scope of such personal information. For example, if the processing of personal information for a specific development is beyond the scope of what you originally agreed to provide to a third party, we will obtain your prior express consent before processing your personal information, and we will strictly abide by the relevant laws and regulations and require that the third party guarantees the legitimacy of the information provided.

2. Storage of Information

2.1 Where information is stored: We will act in accordance with laws and regulations and store personal information collected within the territory in China.

2.2 The Duration Storing Information: In general, we will only keep your personal information for the time necessary to achieve a specific purpose, for example:

In the event where we cease our products or services, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize such information within a reasonable period of time.

3. Information Security

We strive to secure users’ information to prevent information leakage, improper use, unauthorized access or disclosure.

We will use a variety of security measures to ensure the security of information within reasonable security standards. For example, we will use encryption technology (for example, SSL), data anonymization and other means to protect your personal information.

We use ever-improving technical means to enhance the security of the software installed on your device to prevent your personal information from leaking.

4. How We Use Information

We may use information collected by certain features for our other services. For example, we may use the information we collect when you use one of our features, and provide you with specific content in another service, including, but not limited to ads (please click About our Advertisingfor more details), information security tips for content you have read, indirect crowd portraits based on feature tags, and providing more accurate and personalized services and content.

In order to ensure the security of our services, and to enable us to better understand the operations of our applications, we may record information such as your frequency of using our applications, crash logs, overall usage, performance data, and the sources that apps are installed from. We will not combine the information stored in the analytics software with any personally identifiable information you provide in the application.

Where we utilize your personal information beyond the scope of our collection statement or a direct or reasonable connection, we will inform you and obtain your prior express consent again before using your personal information in such situations.

5. External Parties

At present, we will not actively share or transfer your personal information to a third party. If there are other circumstances in which your personal information is to be shared or transferred or where you require us to share or transfer your personal information to a third party, we will directly obtain or verify the third party has obtained your prior express consent to such share or transfer of your personal information.

We will not publicly disclose personal information collected by us. If we have to disclose such information publicly, we will inform you of the purpose of such disclosure, type of information disclosed and the sensitive information that may be involved, and obtain your prior express consent.

As our business continues to develop, we may engage in mergers, acquisitions, transfers of assets, etc. We will inform you of such circumstances and continue to protect your personal information and require new controllers to continue to protect your personal information in accordance with the laws and regulations and the standards as strict as required by this Document.

In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may share, transfer, or publicly disclose personal information without prior consent of the subject of personal information:

6. Your Rights

During your course of using Violy, in order to provide you with an easier way to access, change, delete your personal information while ensuring you with the right to withdraw your consent regarding the use of personal information and the right to cancel your account, we have provided you with the applicable function when designing the product. You may refer to the following operational Guideline. In addition, we have also set up a report and complaints channel, in order to address your feedback in a timely manner.

6.1 Access and Modify Personal Information

6.2 Feedback

6.3 Delete Violy account

Email to support@violy.app. We will process it in time.

Note: After your account is deleted, we will delete or anonymize your personal information.

7. Amendment

We may revise this Document in due course. In the event where the terms of this Document are amended, we will show you amended Document by way of push notifications and/or pop-up windows when you log in or when the APP version has been updated.

8. Protection of Minors

We place great importance in the protection of personal information of minors. If you are a minor under the age of 18, according to the relevant laws and regulations, your parents’ or legal guardian’s written consent should be obtained prior to you use of Violy service.

If you are a legal guardian of a minor, you may contact us through the contact information specified in Section 9 where you have queries regarding the personal information of your minors.

9. Contact Us

If you have any other complaints, suggestions, or queries regarding personal information of minors, please send to: support@violy.app.

We will review your queries as soon as possible and respond within three days after verifying your identity.

– Shenzhen Mango Future


Twitter: ViolyPractice
Facebook: ViolyPractice
Instagram: ViolyPractice
Email: support@violy.app
Shenzhen Mango Future Education Technology Co., Ltd.
Copyright©2017-2019